Trending Spirits: Whiskey

Bar Staff Training Tips

Whiskey is “front and center,” says Alexandra Sklansky, director, public relations, for the Distilled Spirits Council (DISCUS), a Washington, D.C. trade association. “We’re in the middle of a global whiskey renaissance, nearly every single category of whiskey is growing. The popularity of whiskey in cocktails is helping to drive growth.” Ryan Magarian, bartender/co-proprietor of OvenMore »

Battling Burnout

kitchen worker, battling burnout

Keeping kitchen staff interested should be a top concern   Burnout on the cook or make lines can spell disaster for pizzerias, especially if undetected. Bored, fatigued or indifferent cooks can get sloppy and careless, endangering product consistency and quality. Burned-out employees become unreliable, arriving late or not bothering to show up at all, resultingMore »

The Young & the Workplace

Teen_workers

Managing teen employees presents unique challenges There’s no argument that teen employees can pose real challenges to pizzeria operators. They’re typically untrained, with little clue about how to behave in the workplace, interact with customers and get along with other employees. True, they may be a blank slate upon which you can write/train how youMore »

Critical Issues — Financial: Debt Management

2012 January: Debt Management

Is there such a thing as good debt?   Owning a restaurant means incurring debt — it goes with the territory. But not all debt is created equal; certain kinds can move you forward, other kinds can tilt you towards disaster. What spells the difference between good debt and bad? “Debt isn’t inherently bad orMore »

What a Loss

cheese loss topping a pizza

Do you know how to factor loss into your financials?   Shrinkage, spoilage, breakage, over-use of ingredients, unrecorded sales, incomplete order deliveries, unanticipated repairs, turnover, even outright theft — there are countless ways to lose money in the restaurant business, says Aaron Allen, founder and CEO of Aaron Allen & Associates, an Orlando-based restaurant industryMore »

Protect customers’ information from security breaches

2012 January: Security Breach

Stolen credit cards. Data security breaches. Identity theft and fraud. When customers come to your restaurant or place a phone or Web order, these issues are probably not even on their radar, but they should be on yours. If you’re not careful, your customers, employees, even your business could be at risk of experiencing aMore »

The Big Break-Up

The dissolution of a partnership doesn’t have to be painful   If a restaurant partnership is similar to a marriage (as many will attest it is), then dissolving a partnership must be very much like going through a divorce — which should be a scary thought for anyone contemplating such a move. “Unfortunately, partnership split-upsMore »