2010 August: In Your Face

2010 August: In Your Face

It’s a given that restaurant staff should present a well-scrubbed appearance; after all, who would want to patronize an eatery where employee personal hygiene is unappetizingly sub-par? But beyond this (hopefully universal) baseline, restaurant operators grapple with other appearance related issues — such as whether to hire or retain those sporting tattoos, body piercings orMore »

2010 March: Tabels vs. Seats

2010 March: Tabels vs. Seats

Restaurant operators tend to think of capacity in terms of the number of seats, but this is incorrect, says Dennis Lombardi, executive vice president-food strategies for WD Partners, a design development fi rm in Columbus, Ohio. Instead, capacity depends on the number of tables. “The tables will get used up first,” he explains. “And ifMore »

Hit the Road: Non-owned auto insurance for delivery drivers

2013 January: Hit The Road

You’d probably never think of courting disaster by driving around uninsured. Yet, if you’re like many independent pizzeria restaurant owners, chances are you’re unwittingly placing your business in the same kind of jeopardy. How? By not carrying a non-owned auto liability policy — coverage insuring you should one of your delivery drivers have an accident,More »

Capital 4 Growth

Even for pizza restaurants with a solid track record of success, it can be extremely difficult to obtain funding for growth. Why are lenders so skittish? Considering the industry’s over-saturation and its notoriously high failure rate, their reticence is understandable. There are other deterrents as well. “Unless they own the building, restaurants typically lack collateralMore »

Al Fresco

2011 June: All Hands on Deck

Patio service requires right employees, finesse Patio dining. Some restaurant operators say their business wouldn’t be the same without it. Barbara Reeve, general manager for the Tivoli Restaurant in New Milford, Connecticut, is one of them. The three-year-old restaurant sits right on the large New Milford Green. Inside, there’s seating for 90, and the coveredMore »

2012 March: In Recovery

2012 March: In Recovery

One of the biggest concerns about receiving a bad health code score — other than rectifying the violation(s) as immediately as possible — is how this might affect patronage. Where the problems causing the infraction are negligible or the violations small in number, traffic probably won’t be unduly affected. Major and/or numerous violations, however, areMore »