Back Office

Scheduling: Pencil Me In

Employee work schedule

Making a schedule that actually works takes time and effort from management and staff Putting together the pieces of a scheduling puzzle requires flexibility, time and the ability to see into the future. Operators need to balance the demands of their restaurant’s customers with the availability of their employees, handle last-minute staff requests and makeMore »

How to get media coverage

press coverage wall of fame

PR pros offer tips on getting media coverage There’s no magic formula to generate media attention for your pizzeria. The media’s perception — or even awareness — of your pizzeria is driven by your restaurant’s word-of-mouth reputation that you’ve built on quality and service. The same vigor, persistence and follow-through can lead to getting yourMore »

Interact — March 2014

Slice of Hope chalkboard

Stay connected by using #PizzaEXPO #PIZZAEXPO Be sure to label all of your Pizza Expo posts on social networks with hashtag Pizza Expo. It’s a great way to connect with fellow attendees and get the latest on all of the show happenings. Search: #PizzaExpo  Pizzeria Tweets and Status Updates Beach Pizza @BeachPizzaLA Wednesday 7pm toMore »

Follow the Rules

pizzeria operations manual

Operations manuals arm restaurants with the consistency to compete After college, graduate school and work at a national pizza chain, Dean Koutroumanis returned to his family business –– New Haven, Connecticut-based Yorkside Pizza –– in the early 1990s armed with important lessons about the performance-driving value of systemization in the restaurant industry. Among Koutroumanis’ firstMore »

Data Security: Hacked

2012 November: Hacked

Amid Chicago’s pizza-loving populace, Lou Malnati’s Pizzeria stands tall. A frequent stop for Windy City inhabitants as well as visitors seeking Chicago’s famed deep-dish pizza, Malnati’s runs 34 stores across the Chicago area, most offering a mix of dine-in, carryout and delivery. With such volume, Malnati’s touches thousands of pieces of consumer data each day,More »

Marketing Theme Nights

Marketing Theme Nights

Everyone loves your pizza, but sometimes people need another reason to visit on a weeknight. Some operators find that theme nights are a good way to attract customers on a slow night, create buzz about the restaurant, and most importantly, build relationships with people who become repeat customers. Chris Ransom, owner and manager of GrandMore »

Incentives and rewards encourage employee retention

Scott's Pizza Tour

Inside the Chicago-based corporate office of Home Run Inn, a wall features dozens of photographs of employees who have been with the 90-year-old company for more than two decades. For Home Run Inn president Dan Costello, the images not only celebrate loyal employees, but also remind corporate staff that employees — from GMs to busboysMore »

First five steps to franchising

franchise

As the story goes, John Schnatter parlayed the sale of his beloved 1971 Chevy Camaro into a pizzeria empire and one of the world’s most well known franchised businesses. While lots of dreamy-eyed operators envision becoming the next Schnatter, the path to franchising bliss isn’t as satisfying for every restaurant entrepreneur. For every Papa John,More »

Interact

PizzaToday homepage

Introducing the all new PizzaToday.com The Look! A new easy-to-navigate layout that makes finding information faster than ever. Galleries! We have loaded up the new site with image galleries from our award-winning photo team. Tasty! An enhanced recipe section with hundreds of proven and delicious recipes from all over the world. Fresh Takes! The PizzaMore »