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2012 November: Pitfalls of Ownership

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2012 November: Pitfalls of Ownership

Having owned and operated restaurants for the past 40 years, I have seen my share of scams, schemes and pitfalls—the kind any owner can fall victim to at the cost of a considerable amount of profit. These “situations” are at the outset seemingly innocuous and hardly raise a blip on your management radar. They are,More »

2012 November: Grow Your Business Through a POS System

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2012 November: Grow Your Business Through a POS System

In a memorable scene from the 1967 movie “The Graduate,” Mr. McGuire offers a cryptic suggestion about the key to future for the young college grad played by Dustin Hoffman. Mr. McGuire: “I just want to say one word to you. Just one word.” Benjamin: “Yes, sir.” Mr. McGuire: “Are you listening?” Benjamin: “Yes, IMore »

2012 November: Managing and Motivating Young Employees

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2012 November: Managing and Motivating Young Employees

Managing and motivating the younger employee can be one of the most challenging situations a manager faces. How in the world do you get optimal performance from someone in the “younger generation” who may not seem to want to be motivated? Many managers think it’s impossible to bridge the gap. Others, however, have successfully obtainedMore »

Succession Planning Tips

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• Consider many options. Such options include: selling the business to family members or trusted employees, selling to a third party or liquidation. • Begin planning early. The most successful planning starts five to 10 years before you want to actually transition out of your business. • Assemble a transition team. This should include yourMore »

2012 October: The Case for Portion Control

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2012 October: The Case for Portion Control

Why bother with portion control? Well, do you like money? I do, and I like to keep as much of it as I can. Implementing a simple and concise portion-control program can literally save you tens of thousands of dollars! Tens of thousands of dollars that you already have and are let slipping through yourMore »

Social Media: Pizza Tweets and Feeds

2012 November: Social Media

Pizza Tweets Pizzeria Lola @PizzeriaLola Pizzeria Lola is looking for a full time host. Could it be you–or that smart friend of yours? Send em our way: http:// bit.ly/Psgquk Why it works: Twitter isn’t just for posting your lunch specials. Here’s a free Help Wanted ad that leads interested potential employees straight to Pizze­ria Lola’sMore »

Marketing Matters: Grand Opening Marketing

2012 November: Marketing Matters

Your grand opening is the BIG BANG of your business. Your opening marketing must be explosive enough, setting in motion the creation of your business. This is a golden marketing opportunity. Do the work. Business is not a ‘Field of Dreams.’ You must draw people in and prove your merit. Accomplish these Big Bang goalsMore »

Choosing an Online Ordering System

2012 October: Choosing an Online Ordering System

The convenience of ordering pizza online is in such high customer demand that any pizzeria without an online ordering system should question how serious it is about growing business and profits. Offering customers an online ordering system has many benefits, including: • New customers who prefer online ordering • Higher ticket averages and sales (ourMore »

2012 October: Making Young Workers Tick

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2012 October: Making Young Workers Tick

Who and what is Gen Y? The sheer variety in this young workforce makes it difficult to define Generation Y. This group is so ambiguous that it doesn’t even have its own generational name. The popular expression merely morphed from Gen X to Y. This how I define Gen-Y: They’re a group of people whoMore »

The Chapters of Bankruptcy

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The kind of bankruptcy that a business files is not always the same and will require consultation with legal counsel to determine which filing makes the most sense. The five types of bankruptcy are: • Chapter 7. This applies to an individual, a couple or business partners. A trustee is put in charge of identifying whichMore »