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Trending Recipe: How To — Anna’s Carbonara

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Annas Carbonara brian weavel pasta

By Brian Weavel, Anna’s Pizza & Pasta, Winnabego, Illinois   At Anna’s, we don’t do a traditional carbonara. This is our twist on the original. Give it a try. I hope you like it! Watch my how-to video on this dish. Anna’s Spinach Tortellini Carbonara 3 ounces baby spinach 2 ounces Romano cheese 2 ouncesMore »

Out In The Open

2012 March: Out In The Open

Nick Sarillo, owner of Nick’s Pizza and Pub, takes home $120,000 a year, and he doesn’t care who knows it, including –– and perhaps most importantly –– the 200 full and part-time staffers who work for him. Sarillo, who operates pizzerias in Elgin and Crystal Lake, Illinois, has an open books policy, which means heMore »

Employee Incentives: Fair Trade

2012 August: Fair Trade

Years ago I realized that my employees were one of my most valuable assets, both in my operations and marketing. Although I can be a savvy businessman, I couldn’t execute my strategies without good people behind me. Once I had acquired such a crew I needed to reward them and show my appreciation for theirMore »

Americans with Disabilities Act (ADA) Compliance

wheelchair ramp at enterance

Minding the complexity of the Americans with Disabilities Act may make your head spin with worry. Face it –– this law creates frustration for many, not only because of the business cost it incurs, but also because of fear that an unhappy customer will sue you for an overlooked incursion. But take heart, because theMore »

One-Minute Operator EP4 — Stewart Dorris, Farina Pizzeria & Wine Bar

Farina Albuquerque Stewart Dorris

Explain your communal approach to seating. Stewart Dorris, co-owner and general manager of Farina Pizzeria & Wine Bar in Albuquerque, New Mexico, answer this One-Minute Operator question.   One-Minute Operator is a video series on PizzaToday.com featuring successful pizzeria operators dropping great advice one minute at a time. For more episodes, visit One-Minute Operator.

Finding Greatness

Hostess Barry's Pizza

Hiring the right people can make or break your business   For reasons well known to pizzeria operators, finding great employees, particularly for entry-level positions, is often “throw-up-your-hands” frustrating. But despite the challenges it’s entirely possible to staff your restaurant with people you can count on to show up, perform to (or exceed) your expectationsMore »

Know When to Fold ’Em

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Calzone

Calzones are a no-brainer   If you are thinking about adding calzones to your menu, now is the time to do it. Calzones bring diversity to your lineup without getting off base from your menu theme. It’s the perfect spinoff from pizza — and it is more portable and easy to eat. Think about itMore »

Engaged: Five critical moments of service

2013 February: Engaged

I was traveling the interstate close to midnight when I stopped by a restaurant still open in the small community of Canyonville, Oregon. My 18-year-old waiter, Kyle, graduated last year from his small high school in a senior class of 12 students. He was not the best in the technical aspects of formal tableside diningMore »

Loyalty Programs: In the Club

Photo by Josh Keown

The Greek poet Euripides said: “One loyal friend is worth 10,000 relatives.” Think about the truthfulness of that statement. Friendship is a relationship we are not born into but still choose to cherish. In the hospitality industry, we form relationships with our customers and treat them like dear friends. We reach out, listen and reactMore »