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2011 August: Turn the Page

2011 August: Turn the Page

When the hostess stand at Buddy’s Pizza becomes mobbed with hungry customers, the hostess hands out pagers shaped like coasters. That seems to calm everyone down, says Wes Pikula, vice president of operations for the nine-location Detroit pizzeria. “It’s a stress reliever if you are a guest,” he says. “You don’t have to listen forMore »

2011 August: CHOP IT UP!

2011 August: CHOP IT UP!

In the Kitchen // Ingredients CHOP IT UP! Herbs and spices add panache across your menu By Pasquale “Pat” Bruno Photo by Josh Keown Familiarity breeds intent, and those of us in the food business are quite familiar with that duet of herbs: basil and oregano. Generally, our intent is to use them in everyMore »

2011 August: Advice from seasoned independents

2011 August: Advice from seasoned independents

Less than three years removed from high school, childhood friends Mark Gold and Lou Siecinski moved from pizza-happy Detroit to Milwaukee to open a pizzeria. Twenty-six years later, Pizza Shuttle is one of the nation’s highest grossing single-store independents. It’s a place many envy, yet, not a spot Gold and Siecinski reached by accident. “EveryMore »

2011 August: Dough Doctor

2011 August: Dough Doctor

TIP: Be sure to use a wood or wood laminate peel for your prep peel. The metal blade peels are best reserved for use as oven peels. We bake in a deck oven and we are presently baking on aluminum screens because when I use a peel to bake on the deck, the dough endsMore »

2011 August: SERVING EXCEPTIONAL SERVICE

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2011 August: SERVING EXCEPTIONAL SERVICE

When a gas station stops letting customers use the restrooms because some people use them without making a purchase, or when a grocery store refuses to accept responsibility for mistakenly selling spoiled food, they lose business and create negative feelings in potential customers. What they are doing, says Domino’s Pizza franchisee Scott Flaherty, is marketingMore »

Desserts: Sweet Ending

2011 July: SWEET ENDING

We all love the sweet melodious sound of our cash register’s “cha-ching” as we make another sale, and I want to help you make that happen more often. Selling desserts is one easy way to accomplish that goal.Collectively we’ve tried it all, from going around the neighborhood putting door hangers with special offers on themMore »

2011 July: COINS IN THE FOUNTAIN

2011 July: COINS IN THE FOUNTAIN

Soda is a serious moneymaker, especially in the pizza world. And fountain sodas, especially, can help keep your business in the black, namely because you don’t have to pay the extra for cans and bottles. Like many owners, Nick Merlino of Goomba’s Pizza in Colmar, Pennsylvania, started out with bottles. “We mostly do take-out andMore »

Clam Bake

2011 July: CLAM BAKE

What does it take to make the best clam pizza in the world? To answer that, I would say this: you start with a Neapolitan-style pizza crust, then you add freshly shucked littleneck clams, garlic, olive oil, oregano and a light shower of grated Parmesan cheese. Finito! A white clam pie. And if you wantMore »

2011 July: GREASED LIGHTING

2011 July: GREASED LIGHTING

For some folks, that layer of grease that drips down your arm as you eat a slice of pizza is welcomed. For others, it can be a major turn-off and a reason to go somewhere else for dinner. The challenge here is to create a healthier pizza by eliminating some of the grease (fat) onMore »

2011 July: FABULOUS FETA

2011 July: FABULOUS FETA

Aged a minimum of three months, feta is a brind curd cheese that’s renowned for its flavor and versatility. An all-star performer in Greek cuisine, the product crosses over nicely into the Italian realm. In fact, feta offers operators a variety of options when used on pizza or in salads, pasta dishes or sandwiches. InMore »