Front Of The House

Digital Menu Boards

Photo by Rick Daugherty

Walk the average commercial block and you may notice a lot more digital signage about.The retail sector, including restaurants, has seen a surge in digital displays. Raf Vanreusel, managing partner at TelemediaVision in Baltimore, Maryland, says retail is one of the fastest growing markets for digital signage. The QSR industry was an early adopter ofMore »

Turn down the decibels

boombozz interior

Breaking down noise and how to reduce it in your pizzeria   Recent restaurant design trends have leaned towards open spaces, high ceilings, hard floors and tables and lots of windows — all of which can wreak havoc on noise levels. Architects and interior designers think about how great the space will look, says LisaMore »

Dinnerware – Single Use

2011 February: Single Use

Disposable plates and utensils may not sound like a good way to go in this day and age of green fever, but some pizza restaurant operators are saying that’s what their customers want –– and what works for them, rather than real china and metal utensils that have to be washed. For a more casualMore »

Floor Dance

2011 October: Floor Dance

With so many options available, upgrading or replacing a floor can be overwhelming. But, if an operator can identify the needs of the restaurant, flooring can be a perfect reflection of design and function. “Restaurant floors should be planned and designed with practicality and safety as the top considerations,” says Restaurant Consultant Aaron Allen. AllenMore »

The Science of Servers

2012 September: The Science of Servers

CRITICAL ISSUES: Employee Hiring Retention Hiring right people can make or break your restaurant It might surprise you to hear Brett Steiner’s No. 1 priority for his servers at Russo’s New York Pizzeria in Germantown, Tennessee: “School comes first,” says Steiner, who owns one of the 30 Houston-based franchises. Five years ago when he launchedMore »

Exterior: Putting Up A Facade

Davici's Pizza Exterior Facade

Attract customers with eye catching exterior Magic occurs when the wall between you and your customers disappears. That’s the slight-of-hand trick used by architect Ed Shriver for a perfect building façade. Shriver is principal at Strada LLC, an architectural firm in Pittsburgh, Pennsylvania. “The best restaurant facades I’ve ever seen open up the wall, andMore »

Get Served!

counter service customers

Counter-service operations provide host of challenges for operators Energy and synergy define the dining experience at DeSano Pizza Bakery, an authentic Neapolitan-style pizzeria in Los Angeles. But the cardiac epicenter for DeSano’s pulse and tempo is not the place you’d expect: It’s the service counter, where the simple act of taking an order for aMore »

BYOB: Bring it in

wine bottle

BYOB creates an array of unique considerations When Joe Burke Jr. opened TreVi Pizza three years ago in Glenside, Pennsylvania, he was excited by liquor sales’ robust profit margins and the food-and-beverage pairings he could promote with a curated selection of wine, cocktails and beer. Unfortunately, Burke could not digest the expense of a $200,000-plusMore »

A Hostess: Stand and Deliver

2011 January: Stand and Deliver

It looks like an easy job. There’s a lot of smiling involved, a lot of handing out menus, a lot of “follow me this way and I’ll show you to your seat.” But, as with most things, looks can be deceiving. A hostess is responsible for the first impression of a restaurant, quick and carefulMore »

Seating: Going big

party room barry's pizza, houston, tx

Manage large parties with creativity Granted, large crowds are a good business problem. Who doesn’t love being known for their pizza? That said, you and your staff may still get that deer-in-the-headlights expression when large dining parties hit your hostess stand at the same time. But there are ways to manage large crowds and alsoMore »