Front Of The House

Market Your Dishes In-house

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soup macaroni and cheese and pizza

When John Farrell went to visit his daughter, Jacque, at college, they were treated to dinner cooked by the father of Jacque’s friend. He made pizza for the group, and the pizzas that they enjoyed that night changed their perception of what pizza could be forever. John recalls that “not one of them had aMore »

Use benefits of phone system to increase sales, productivity

hostess answers phone

Investing in a call management system, whether simple or sophisticated, is money well spent when operators learn to take full advantage of the system’s features. Today’s call management systems have the capacity for multiple to unlimited phone lines, messaging capabilities that increase productivity and sales, integration with your POS and the ability to handle customerMore »

Food Sampling Builds Sales and Relationship with Customers

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Giving your product away for free to build sales may seem like a business oxymoron. But as the old saying goes, you have to spend money to make money. And although there is no such thing as a free lunch, food sampling is the next best thing for operators and for customers. For operators, itMore »

Dress for Success: Communication with staff is key when enforcing dress codes

2009 November: Five Questions

There is something noticeable about the staff’s look at Cocco’s Pizza in Primos, Pennsylvania — expression of individuality and brand awareness. Employees sport graphic T-shirts with the pizzeria’s name and logo. Owner Michael Cocco says his dress code reflects his crew’s personalities. Everyone is wearing something just a little different from one another. They canMore »

Regulars matter to a restaurant

Regulars matter to a restaurant

Seeing the same people frequent your pizzeria means you are doing something right. There are aspects of your business that draw them back over and over again, whether it’s your great pizza, friendly staff or comfortable environment. Building regular clientele is what operators strive for. In a recent article in The New York Times, formerMore »

Casual dining chain rolls out table-top tablets (With VIDEO)

Casual dining chain rolls out table-top tablets (With VIDEO)

Tech Watch — After testing table-top tablets for six months at 180 units, Chili’s Grill & Bar plans to roll out the tablets to most of its 1,266 locations in 2014. Uno Chicago Grill and Applebee’s have also installed the devices at some of their locations. Chili’s table-top tablets are loaded with menu options, games,More »

Great PR is just a slice away

Great PR is just a slice away

Want to know how to earn yourself an A for effort? Offer students pizza for studying. Such was the ingenious idea of Greenville House of Pizza. According to a Gawker article the restaurant rewards students who use the pizzeria as a study hall, and even offers free slices for As. While some pizzerias opt forMore »