Back Office

Wood-Fired Oven Basics

October 4, 2012

Wood-Fired Oven Basics

Several years ago, my wife and I were in a restaurant in Tucson, Arizona. We had heard that the place had really good pizza, so we decided to try it. As it happened, I was sitting where I had a birds-eye view of the oven — a wood-burning oven. I suggested to my wife that… Read More

October 4, 2012

Reaffirm No Cell Phone Policy

Operations Management Reaffirm No Cell Phone Policy I have a no cell phone policy but still have a struggle with a few staff members texting and checking text messages. How can I get control over the situation? By Jeff Freehof I see so many employers these days that are allowing the staff to call the… Read More

2012 October: Marketing Matters

October 1, 2012

Marketing Matters: The power of imagery

A photo of a recently deceased friend was posted on a social network. As people commented several words kept reoccurring; beautiful, con­fident, intelligent. That photo was powerful; it evoked memories and emotions. Though we view things in varying ways, all of us have emotional responses to the things around us. A picture can convey intense… Read More

September 2012: Hiring Top Talent

September 28, 2012

Hiring Top Talent

Here’s how you can grab your slice of the talent pool. Reputation matters. It’s critical that you hire right the first time; your reputation depends on it. Can teenagers (your future workforce) hear you yelling on the street at a bad hire? Are former employees advising their siblings and friends to steer clear of your… Read More

Food Styling and Gourmet Toppings

September 26, 2012

Food Styling and Gourmet Toppings

From parsley and Parmesan to lemon slices and dustings of powdered sugar, plating food is an art form that delights guests. I want to teach you some plating techniques and let your passion for food shine through. I’m sure you’ve heard it a hundred times: people eat with their eyes! It’s important to understand exactly… Read More

September 20, 2012

Hiring Store Manager

I’m thinking of hiring a store manager and want to know your opinion on promoting from within or bringing someone new into the company. I’ve done both and it is definitely an easier transition to promote from within if you have the right candidate. One of the problems you could face occurs when the employee… Read More

September 20, 2012

Capitalize on March Madness

Every March, you can count on two things: hordes of college students flocking to the beach for Spring Break and sports fans tuning in to the college basketball playoffs. March Madness has gotten so big that even those who aren’t inclined to follow sports participate in the requisite office pool. Case in point: the Pizza… Read More

September 20, 2012

Driving Compensation

How do you compensate your delivery drivers? I paid my drivers regular minimum wage, plus they earned their tips. I also paid them a 50 cent commission for each delivery. I recently started charging customers a one dollar delivery charge, which deferred the cost of the driver’s commission. Now keep in mind, paying the driver… Read More

September 20, 2012

Assess Strength Weakness

I’m sure you’re familiar with the phrase, “Luck favors the well prepared.” I believe pretty strongly in that. Sure, there is such a thing as dumb luck. But, for the most part, you can make your own luck — i.e. success — through hard work, self-discipline, organization and ambition. This is true in just about… Read More

September 20, 2012

Credit Card Fees

A growing number of my customers use credit cards, but the fees are killing me. Anything I can do? A: I feel your pain! If the fees are killing you, then the sales are saving you! We can no longer live without accepting credit cards, because almost everyone does and we would lose the sales…. Read More

Run a Successful Pizza Business With Better Back Office Practices

Modern pizzeria operators know good food is of the utmost importance for success. So, too, are back office practices. Whether you’re looking for advice on how to start a pizza business or tips for menu engineering, Pizza Today’s Back Office section offers thorough resources for making a pizzeria a profitable venture.

Learn from the best. The pizza industry’s most successful operators weigh in on back office issue to share their stories with tips and advice to help your pizzeria grow.

 

Overlooked Back-Office Issues Can Send Business Spiraling

Letting a pizzeria’s concept grow stale can lead to a reduction of sales, but that means more than just revamping the menu and décor. Taking a hard look at finances, modern marketing, restaurant management, hiring, ordering practices, costs and valuation can make you a more successful operator.  Top-notch achievement starts with effective management who know how to run a pizzeria’s staff but also have a firm grasp on the day-to-day back end issues facing everyday owners and operators.