Back Office

everify

August 1, 2015

Bases Covered

Do you know the law when it comes to hiring immigrants?   Hiring a worker who is not legally authorized to work in the U.S. is likely only to bring hassles for pizzeria owners. Those costly and time-consuming troubles could include an audit, which many businesses have faced in recent years. Immigration and Custom Enforcement… Read More

remote monitoring, smart phone, cameras

July 13, 2015

Outside Looking In

Remote monitoring can reduce losses, heighten efficiencies and increase the bottom line Suspect an ongoing issue with internal theft, shrinkage or sweethearting? Curious if staff members are following store procedures around closing, food handling or cash management? Have a hunch that energy use is much higher than it should be? Remote monitoring –– the ability… Read More

got pizza, t-shirt, merchandising, merchandise, swag

July 1, 2015

Man on the Street: Got swag?

Merchandising matters, so choose wisely   I realized last week while folding a load of laundry that at least 80 percent of my t-shirt collection is pizza-related. Some have catchy phrases or images and others are from pizzerias I’ve visited over the years. But it doesn’t end there; my tiny apartment is a warehouse for… Read More

department of labor, DOL, mistakes, I9

June 1, 2015

Labor Woes

Don’t make these Department of Labor mistakes   In the May issue of Pizza Today we discussed how easy it is for pizzeria operators to run afoul of Department of Labor (DOL) regulations, despite all good intentions to the contrary. With DOL audits on the upswing, restaurants have been on the receiving end of heightened… Read More

May 18, 2015

EMV Uncovered

What restaurants need to know about EMV and the looming liability shift   Take notice, pizzerias, the EMV liability shift deadline looms. This October, restaurants must be equipped to accept EMV cards –– an acronym for Europay, MasterCard and Visa –– or risk financial responsibility for any point-of-sale fraud that occurs in their stores. Unlike… Read More

tip, cash, table

May 1, 2015

In Too Deep

How to avoid unwanted attention by the Department of Labor   There’s good attention and then there’s bad attention, and getting noticed by the Department of Labor falls under the latter category, which is why most smart pizzeria operators take pains to stay on the right side of this government agency. But despite the best… Read More

April 1, 2015

Take a Hike

How will minimum-wage increases affect pizzeria operations?   On January 1, Rhode Island’s hourly minimum wage jumped from $8 to $9. The Ocean State’s third minimum wage increase in three years, the New Year’s Day mandate sparked a hefty sigh from Bill Kitsilis. “It’s not that I think the minimum wage shouldn’t get raised, but… Read More

March 16, 2015

Managing Part-timers

Hiring, scheduling and retaining a predominantly part-time staff Are your part-time employees as productive, reliable and loyal as your full-timers? With so many workers holding down multiple jobs, younger employees balancing work and school and the economy making it tough to provide full-time benefits, a predominantly part-time staff is often a pizzeria’s best bet. “The… Read More

March 1, 2015

Cash Transactions: Way to Pay

Is there still room for cash handling in a plastic world? In today’s tech-charged payment society, cash may no longer be king, but the Washingtons, Lincolns and Jacksons haven’t exactly been overthrown, either. According to a 2014 retail point-of-sale report from Javelin Strategy & Research, cash accounted for 20 percent ($788 billion) of POS transactions… Read More

March 1, 2015

In the Know

What’s your information sharing style? In today’s analytics-driven environment, information is everywhere –– even pizzerias, which run sales through point-of-sale (POS) systems, count inventory, record waste and collect customer data. Among multi-unit operations, specifically company-owned stores, how much of that information should be shared –– and with whom –– has emerged an increasingly pertinent issue…. Read More

Run a Successful Pizza Business With Better Back Office Practices

Modern pizzeria operators know good food is of the utmost importance for success. So, too, are back office practices. Whether you’re looking for advice on how to start a pizza business or tips for menu engineering, Pizza Today’s Back Office section offers thorough resources for making a pizzeria a profitable venture.

Learn from the best. The pizza industry’s most successful operators weigh in on back office issue to share their stories with tips and advice to help your pizzeria grow.

 

Overlooked Back-Office Issues Can Send Business Spiraling

Letting a pizzeria’s concept grow stale can lead to a reduction of sales, but that means more than just revamping the menu and décor. Taking a hard look at finances, modern marketing, restaurant management, hiring, ordering practices, costs and valuation can make you a more successful operator.  Top-notch achievement starts with effective management who know how to run a pizzeria’s staff but also have a firm grasp on the day-to-day back end issues facing everyday owners and operators.