Front Of The House

craft beers

February 1, 2017

Beer Menus: Making the List

A Guide to building a better beer list As of the end of November 2016, America has more than 5,000 breweries, 99 percent of which are small and independent craft breweries, according the National Brewers Association. Once you get into styles, there are more than 150 styles to quench beer fans’ thirsts. With so many… Read More

February 1, 2017

Hurry Up and Wait

Are You Winning the Waiting Game? ‘‘Excuse me. Pardon me. Excuse me. Pardon me.” People hate hearing and saying that at the movies, airport, mall, theatre, concert venue…well, the list is endless. But, do you know where they hate saying and hearing those words the most? Restaurants. No customer wants to hit a wall of… Read More

kid friendly restaurant

February 1, 2017

33 Affordable Ways to Make Your Pizzeria Kid Friendly

Make your pizzeria a return destination for families Parents of young children often go out to eat with fingers crossed. So when they find a place that offers delicious, affordable food and keeps their little ones happy, there’s a good chance they’ll be back. Because while dining someplace new may be fun for single people… Read More

January 1, 2017

Three’s a Crowd … or is it?

Third-party delivery hits main street America Amazon and Uber have become big players in food delivery. In fact, the market is being flooded with third-party delivery startups. Do your due diligence to be sure a company delivering your product is representing your brand accurately. Last fall, Technomic, Inc. released a study, “On Demand Delivery: Disrupting… Read More

customized pizza box at steel city pizza company in Charleston South Carolina

December 1, 2016

Customization Nation

Your pizza box is an important part of your marketing arsenal Of the three billion pizzas eaten in the United States every year, about two-thirds are transported in pizza boxes. Besides the physical product, the pizza box delivers an opportunity for powerful marketing. But not all operators see the importance of a customized box, opting… Read More

November 1, 2016

The Final Word

Understanding server etiquette and how you can avoid the top faux pas The couple seated at table 23 is enjoying their meal: Not only did they ooh and aah over the appetizers, they also quaffed a couple of glasses of pinot noir and munched their way through an entire barbecue pizza. The server walks over… Read More

Hello Pizza Minneapolis

October 1, 2016

Standing Out

Attracting customers takes more than great food and service In today’s market, great food and friendly staff aren’t enough. You’re competing with  up-and-coming and well-established restaurants, not to mention snack shops, convenience stores and supermarkets. A quality product will get you far with customers who walk through your doors, but getting them there in the… Read More

fast casual pizza line

October 1, 2016

The Promise Land

Are you ready to attract investors? Chef Anthony Carron holds ambitious visions for 800 Degrees Pizza, the Naples-inspired fast-casual concept he launched in 2011. With already more than a dozen units in operation, Carron believes his California-based concept can become a big-time player in the ever-swelling fast-casual pizza space. To get there, though, Carron knew… Read More

backline of a pizzeria

September 1, 2016

The Get-Along Gang

Management responsible for preventing, handling staff tensions You can’t please 100 percent of the people 100 percent of the time. That old saying is never truer than in a restaurant. Despite an owner’s best efforts, nothing is perfect. Customer complaints, both warranted and unwarranted, will roll in. And those complaints are usually directed to the… Read More

August 1, 2016

HVAC: The Heat is On

Proactive HVAC maintenance helps ward off bigger, more costly problems Though food remains king in the restaurant industry, environment isn’t far behind. For any restaurant, a clean and comfortable establishment is central to pleasing guests and driving business –– and the role of heating and air conditioning in the process cannot be overlooked. Indeed, customers… Read More

Restaurant Customer Service is Critical for Success

When a customer first walks through you door, they make a quick assessment of their surroundings, including your floor plan and restaurant design. After that, it’s up to your employees to get them to come back. Many customers admit poor service will keep them from returning to a restaurant despite enjoying its food. Staff training and management are critical for success. Front-of-the-house employees should look –– and act –– the important part of host in a dining room, and proper training is the key to making that happen.

Explore ways to make your front of house operation more effective and profitable.

 

Restaurant Design and Floor Plans Set the Tone of Your Business

How well does your restaurant design fit with your concept? Not only does décor play a part in creating your brand but also the type of service you offer. Dine-in, counter service, delivery and carryout can all play a part in creating customers’ opinions of a restaurant’s business. If a restaurateur is ready for a rebranding, renovation and remodeling floor plans may create fresh eye appeal and breathe new life into an ailing concept.

Discover restaurant design trends and advice in the Front of the House at Pizza Today.