2013 February: Commentary

2013 February: Commentary

There are a lot of things I admire about Tony Gemignani, the World Champion pizza maker from Tony’s Pizza Napoletana in San Francisco. He’s an astute business man and a brilliant marketer, but he remains a true artisan first and foremost. Walk into his pizzeria and you’ll see the phrase “Respect the Craft” on hisMore »

2010 March: Tabels vs. Seats

2010 March: Tabels vs. Seats

Restaurant operators tend to think of capacity in terms of the number of seats, but this is incorrect, says Dennis Lombardi, executive vice president-food strategies for WD Partners, a design development fi rm in Columbus, Ohio. Instead, capacity depends on the number of tables. “The tables will get used up first,” he explains. “And ifMore »

2013 January: Are You a Boss or a Leader?

2013 January: Are You a Boss or a Leader?

In far too many businesses leadership has fallen by the wayside. That includes owners and managers in the pizza business. The economy, rising costs, fierce competition and long days and nights have caused most owners to have little, if any, time to think about their ability to lead. They are simply trying to stay afloat.More »

Chicken tenders can be menu powerhouses

2010 February: Perenial Powerhouse

Call them chicken tenders, chicken fingers or chicken nuggets — they all sound good to diners. According to Technomic’s Appetizer Consumer Trend report (March 2009), two-thirds of consumers polled say that they order chicken strips “sometimes” or “more often” when they eat out at restaurants. That same report illustrates how operators are responding to thatMore »

2010 January: Buy It Now

2010 January: Buy It Now

When Scott Gittrich founded Toppers Pizza in Champaign, Illinois, in 1991, he didn’t look for prime locations for his shop. After all, in the early 1990’s, 95 percent of his stores’ sales were delivery. But as his pizzerias became more popular and expanded into several states, he started rethinking how Toppers interacted with its customers.More »

2010 January: Perfect Pies

2010 January: Perfect Pies

White pizza is the hot new trend in fi ne dining Italian restaurants. For example, a fi ne-dining restaurant here in Chicago recently switched cuisines mid-bite –– it went from contemporary American to Italian –– and one of its featured dishes is a white pizza. The trend toward white pizza seems to grow a bitMore »