Over the weekend, a Troy, New York, restaurant owner took to Facebook to air frustrations over a neighboring club’s party cancellation, leaving a crowd of 500 gathered, forcing the shutdown of 4th Street and closure of the restaurant.
The restaurant owner’s posts continued to escalate with profanity and calls to shutdown the neighboring club. He went as far as to attack Facebook fans who commented on his posts. After several of these types of posts, the restaurant’s Facebook followers began to respond with comments like:
“Yeah, um if these types of outbursts are going to happen I’m going to have to unfriend your page and never patronize your establishment again. Best regards.”
“This is beyond unprofessional. Save your rants for behind closed doors… not for your public to see. Idk if I’ll be back after this. If I were you I would delete this post before too many of my fans saw it.”
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The restaurant lost one’s night of business due to the closure. But, how many customers did it lose from this type of a Facebook outburst?