Vandal defaces NY pizzeria in graffiti: “Worst Service Ever”

New Park Pizza graffiti customer service

Ouch — A disgruntled customer spay paints “Worst Service Ever” on the front and back façade of New Park Pizzeria in Queens, New York. The pizzeria captured a grainy image of the culprit defacing the restaurant around 4 a.m. on December 6 , but the video did not provide a clear image of the offender.More »

Weather causes headaches for pizzeria operators

Much of the news at both the local and national level is centered on Winter Storm Cleon, which is impacting everything from travel and mail service to road department teams and, yes, even pizza delivery drivers. Winter weather invites customers to stay indoors, and that may increase your phones ringing. Still, it’s imperative that yourMore »

New Marco’s Pizza location will deliver movies, too

Working in conjunction with another location business fosters goodwill for both. Such is the case for a new Marco’s Pizza store in Wichita, Kansas. According to a news story in the dining section of The Wichita Eagle, the local Marco’s Pizza franchise, which is set to open next week, sits next to a Family Video.More »

Hot 100 Independents by the numbers

Each year we poll thousands of independent pizzerias across the United States. We use the data to compile our Annual Hot 100 Independents ranking. And, in doing so, we learn a lot of interesting things about our Hot 100. Such as … • The average Hot 100 pizzeria operates three units • The average ageMore »

Pizza Hut says firing of manager who refused to work Thanksgiving was ‘unfortunate'; franchisee to ask employee back

Pizza Hut has released a statement on its web site and via social media concerning a franchisee who allegedly fired an employee for refusing to open on Thanksgiving Day. The manager of an Elkhart, Indiana store, Tony Rohr, says Thanksgiving and Christmas are historically the only two days the company is closed and he wasMore »

Pizza Hut Manager Says He Was Fired For Refusing to Open on Thanksgiving

Is your pizzeria open for business on Thanksgiving, or do you give your employees the day off to be with their families? In Elkhart, Indiana, a Pizza Hut manager is claiming that he has been fired for refusing to open his store on Thanksgiving. The incident has generated lots of press, along with plenty ofMore »

California Pizza Kitchen Founders Pursuing New Concept

Last week we reported on Chipotle’s effect on pizza. This week brings news that a pair of heavy hitters are entering the ever-growing field of competitors vying to become the “Chipotle of pizza.” According to this article in the Los Angeles Times, Larry Flax and Richard Rosenfield have announced that they will launch a so-calledMore »

Papa John’s Adds New Chipotle Chicken and Bacon Pizza — Now It’s Your Turn to Cash In on the Trend, Too

With the trend towards bold flavors continuing, Louisville, Kentucky-based Papa John’s International has rolled out a Chipotle Chicken and Bacon Pizza for the 2013 holiday season. The pizza features a creamy chipotle sauce and is topped with sliced chicken poppers, bacon, sliced Roma tomatoes, grated cheddar cheese and mozzarella. Through December 29, the company isMore »

Laser-Guided Pizza Cutters? Yes, They Exist …

Cue up the “Star Wars” music. We have seen the future, and it comes to us in the form of a pizza cutter. A basic kitchen tool, you say? Well, perhaps you need to get with the program. If you’re still serving slices that are not of exactly equal proportion, perhaps your less-than-steady hand needsMore »