Yesterday, a U.S. News and World Report journalist, Melanie Warner, dedicated a lengthy eat + run blog post to Papa John’s, criticizing the company for not substantiating its claim — “better pizza, better ingredients.” She details several attempts that she made to contact the pizza chain to find out where its products come from or its list of ingredients, to no avail.
In the post, Warner says, “Many fast food chains, like McDonald’s, Taco Bell and Subway, do voluntarily provide them, in part for indemnity against lawsuits and in part because they realize some of their customers actually want to know what they’re eating. But not Papa John’s. They’ve decided it’s better to keep their ingredients a secret. You won’t find any information about them on either the company’s website or in stores.” To read the entire story, click here.
Papa John’s took to Facebook to dispute the article as incorrect, saying: “There was an inaccurate article that ran earlier today, which was written about Papa John’s. The reporter who wrote the story unfortunately received misinformation – and we apologize for not being available when she reached out to us. Papa John’s dough is fresh, never frozen, and we ensure that our meats are void of fillers, and that our vegetables are fresh and of the highest quality possible. Details about our ingredients are always available online – please check out “Our Pizza Story” on our website, found here: http://bit.ly/1btlfim. Nutritional information also can be found on our website at http://order.papajohns.com/nutrition.html. Thanks to all for bringing this to our attention so that we have the opportunity to correct an inaccurate article.”