Operations Management
Expert help
By Robyn Davis Sekula

A solid carpet care plan is essential, experts say, to keeping carpet looking good, particularly in a busy restaurant setting. There is guidance out there to help you find the right equipment and people.

The Carpet and Rug Institute and the Institute of Inspection Cleaning and Restoration maintain databases of experts and equipment that can assist you in caring for your carpet. The Carpet and Rug Institute regularly tests cleaning equipment and cleansers and rates them on their Web site, www.carpet-rug.org.

Look under commercial carpets for their downloadable, PDF guide to caring for carpet, and also for a list of both providers and equipment that has received their seal of approval.

The Institute of Inspection Cleaning and Restoration offers training and certification for those in the carpet-cleaning industry. To access a database of cleaners, searchable by zip code, visit www.certifiedcleaners.org/locator.shtml.

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