Credit Card Terminals: Go Wireless

Operations Management

Wireless devices offer convenience, efficiency, and consumer peace of mind

By Daniel P. Smith

While European waiters have utilized wireless credit card terminals for years, the U.S. market has listlessly adopted the technology.

While the wireless units run approximately $500, integrating the units into a restaurant’s existing POS system brings additional costs.

A few compelling reasons continue pushing the wireless issue to the forefront of operators’ minds.

Processing the credit card in the customer’s view significantly decreases the possibility of skimming and the merchant’s subsequent liability.

Tables often turn quicker as staff members run transactions at tableside and eliminate frequent trips to a workstation.

Customers often appreciate the convenience. DiBiase, in fact, credits the seamless nature of wireless payment with attracting repeat business to Aperitivo Cafe.

Pin-based transactions cost the operator less than credit payments.

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