November 20, 2013 |

McDonald’s apologizes after explicit music airs in dining room

By Pizza Today


music playing on iphoneFast food giant McDonald’s has issued an apology for explicit music featuring violent rape and underage sex playing in one of its restaurants.

A night shift employee connected their personal music player into the Haverfordwest restaurant’s sound system while the location was closed, but failed to remove the device before the morning shift. Customers eating breakfast in the dining room were surprised to hear a song called Only 17 by Rucka Rucka Ali.

According to Wales Online, the employee has been reprimanded and all staff members were reminded of policies in place about music aired in the restaurant. A majority of McDonald’s locations use a third-party music provider that screens their playlists for inappropriate language and content. For the full story, click here.

This incident provides a valuable lesson to pizzeria operators. Polices against tampering with a restaurant’s audio system is only as good as management’s enforcement of the rule. Here are a few reasons to evaluate your sound system policies:

  • If music that is not licensed to your pizzeria is aired during operating hours, it could result in hefty fines, ranging from $750 to $50,000.
  • If an employee cranks up the music while closed and blows out a speaker, you will be responsible for replacing expensive sound equipment.

Have a policy in place that employees will not tamper with your restaurant’s sound system and reinforce the reasons why they should not interfere with the sound system. A few things you could do to take the temptation away from employees are: outline consequences for violating the sound system policy, password-protect the music interface and allow opening or closing employees to bring their own music device to listen to only while the pizzeria is closed.

Check out this Pizza Today article on music licensing.

 

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