Conversation with Vincent LoSchiavo, Antonio’s Pizza, Parma, Ohio

Vincent LoSchiavo,  father Fred and brother Anthony run the nearly 50-year-old family business.

Vincent dishes on being a third-generation owner and company culture    Antonio’s Pizza Parma, Ohio The family-owned pizza company operates 11 units in the greater Cleveland, Ohio, area, with two more units opening soon. Antonio’s recently received the 2015 Family Business Achievement Award from Smart Business Cleveland. On being a third-generation owner — My preparationMore »

Commentary: A Tale of Two Errors

Jeremy White
Pizza Today

Recently I experienced two service snafus that were equally disappointing. While there were two different restaurants involved, two different servers, two different problems and two different ways of addressing the issues, only one ultimately got it right. The other one dropped the ball. Read through the situations below, then ask yourself how your team wouldMore »