July 22, 2014 |

Disgruntled customer pepper sprays Papa John’s employees

By Pizza Today


A woman has been arrested on assault charges for incident that occurred at a Dayton, Ohio Papa John’s. Angry over her pizza delivery, the woman voiced her complaint over the phone, but she did not stop there. According to WHIO, the women went to the store demanding a new pizza and her money back.

During the confrontation with an employee, store surveillance cameras show the woman pepper spraying an employee. The employee walked away and phoned the GM, who called the police. The woman and the worker were entangled as other employees and customers attempted to separate them when police arrived.

How did the incident escalate this far? And what’s is the correct response?

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Pizza & Pasta Northeast: Registration is now open

Attend the premier event for pizzeria operators and Italian restaurateurs who are looking to source ingredients, equipment and supplies. Registration is now open for Pizza & Pasta Northeast, the largest pizza and pasta conference and tradeshow on the East Coast. The first-ever Pizza & Pasta Northeast will feature more than 200 booths of products and… Read More