November 20, 2013 |

McDonald’s apologizes after explicit music airs in dining room

By Pizza Today

music playing on iphoneFast food giant McDonald’s has issued an apology for explicit music featuring violent rape and underage sex playing in one of its restaurants.

A night shift employee connected their personal music player into the Haverfordwest restaurant’s sound system while the location was closed, but failed to remove the device before the morning shift. Customers eating breakfast in the dining room were surprised to hear a song called Only 17 by Rucka Rucka Ali.

According to Wales Online, the employee has been reprimanded and all staff members were reminded of policies in place about music aired in the restaurant. A majority of McDonald’s locations use a third-party music provider that screens their playlists for inappropriate language and content. For the full story, click here.

This incident provides a valuable lesson to pizzeria operators. Polices against tampering with a restaurant’s audio system is only as good as management’s enforcement of the rule. Here are a few reasons to evaluate your sound system policies:

  • If music that is not licensed to your pizzeria is aired during operating hours, it could result in hefty fines, ranging from $750 to $50,000.
  • If an employee cranks up the music while closed and blows out a speaker, you will be responsible for replacing expensive sound equipment.

Have a policy in place that employees will not tamper with your restaurant’s sound system and reinforce the reasons why they should not interfere with the sound system. A few things you could do to take the temptation away from employees are: outline consequences for violating the sound system policy, password-protect the music interface and allow opening or closing employees to bring their own music device to listen to only while the pizzeria is closed.

Check out this Pizza Today article on music licensing.


More News

March 20, 2018 |

Pizza Expo Tuesday Wrap-up, Daily IPC Results

Tuesday at International Pizza Expo is in the books with record attendance in the exhibit hall and seminar rooms. Before we share the daily results from the International Pizza Challenge, let’s take a look at the show in pictures:     International Pizza Challenge Prelims and Pizza Napoletana Finals Traditional Division Peter Agourias, Vi Pizza… Read More

March 19, 2018 |

Overheard at New Operator Monday – Pizza Expo

Monday afternoon at Pizza Expo is all about launching a pizzeria and growing an existing one. The seminar rooms were standing room only as pizzeria operators and industry experts sounded off on essential pizzeria business topics from menu creativity, pizza dough and ingredients to operational systems and employee hiring. We’ve collected few quotes from the… Read More

March 18, 2018 |

Young Entrepreneur Award: The Future’s So Bright

Be in Room S220-221 on Wednesday, March 21 at 3:30 p.m. at the Las Vegas Convention Center during Pizza Expo. You will be inspired, moved, entertained and proud. Three young pizzeria owner/operators will take the stage to share their stories of success, vision and innovation. Afterward, you, the pizzeria professional, will select one to be our… Read More