Pizza My Heart in Palo Alto, California, is used to fulfilling unusual requests, as long as they are reasonable. Customers often use the “Special Instructions” area in the pizza company’s online ordering system to make unique requests, like drawing a dinosaur eating a baby seal on a pizza box or make a special PII Day pizza.
After her no-show birthday party, one woman’s special instruction, “Send your cutest delivery driver and tell me I’m pretty,” has gone viral. The delivery drive not only fulfilled her request but went above and beyond for the birthday lady with a hug and a little bit of his time. The driver posted a portion of the receipt on social media, receiving millions of hits.
How do you make your customers feel special?
February 20, 2018 | Pizza Headlines
For years, I have been trying to make our slower times busier. Of course this makes sense to any restaurant owner — so let’s have a meeting with management and come up with some ideas. Direct mailers, promotions, and specials to get people in the door between 2pm-5pm sometimes work and often times do not…. Read More ›
Fast-Casual Build-Your-Own Pizza Restaurant to Offer Elevated Craft Beer Bar Experience Anaheim, Calif. —The Pizza Press, a leading fast-casual, build-your-own pizza restaurant, is rolling out a new expanded prototype, “The Pizza Press Special Edition.” The expansion will featured an elevated beer bar experience including vintage beers, a more extensive wine list, upscale seasonal ingredients and… Read More ›
February 15, 2018 | Pizza Expo News
By Jeremy White We get it — you walk into the Las Vegas Convention Center in March and see pandemonium. There’s a huge line waiting on the International Pizza Expo show floor to open. You just got your official attendee badge and can’t decide whether to head upstairs to sit in on seminars or to… Read More ›