Commentary: A Tale of Two Errors

Jeremy White
Pizza Today

Recently I experienced two service snafus that were equally disappointing. While there were two different restaurants involved, two different servers, two different problems and two different ways of addressing the issues, only one ultimately got it right. The other one dropped the ball. Read through the situations below, then ask yourself how your team wouldMore »

Quick Tips June 3, 2015


Industry Headlines for June 3, 2015   Dress for Success   While winging it works in some cases, you should not leave the look of your business up to your staff alone. Short-shorts and “booty jeans” may be cute in the club, but your pizzeria aspires to be a professional brand. And it can’t doMore »