October 4, 2012 |

Usa a Camera to Catch an Employee Thief

By Jeffrey Freehof




Operations Management



By Jeff Freehof

I’ve got a surveillance camera, but I think I have a manager stealing from me. It looks like she’s ringing people in, but I can’t really tell. Is there a better way of catching her if she is stealing?

You want to synchronize your surveillance system to the clock on your register or computer. Watch for no sales or open drawer on the video. When you see food being handed to a customer with a simple no sale or open drawer, you have caught your thief. When looking at the video only it looks like the customer is really being rung in. Compare the two side-by-side to reveal what’s really happening.

More

loyalty program promotion


Lasting Loyalty

If you’ve got a rewards program, here’s how to make it really work Pitfire Pizza tried printing punch cards... Read More


Protect & Serve

Don’t overlook data protection responsibility Hundreds of credit cards and debit cards are swiped daily in your restaurant. Add... Read More


Key Indicators

The Most Important Performance Metrics for Your Pizzeria What gets measured gets managed. If you don’t keep a solid... Read More